Refi Safeguards

Not a government website. Independent education site, not affiliated with the Department of Veterans Affairs.

Sorting real refinance offers from aggressive mail aimed at VA homeowners

Handling pressure calls

Safeguard

Pushy callers may claim an offer expires today or that VA sent them. VA does not call to sell loans. Take time, ask for a written Loan Estimate and verify the company before sharing anything.

Last reviewed against the primary sources listed below.

Say

Mailer questions

Does VA call veterans about refinancing?

No, VA does not sell loans.

What should I ask a caller?

Ask for a written Loan Estimate.

VA and consumer protection sources

Next: red flags